We accept orders by phone, mail, fax and email. All orders require written instructions even if you have discussed the order by phone with one of our staff. Written instructions can be faxed, emailed or mailed but they will be required prior to any being placed in the order queue. We normally ship via Federal Express. If you live in Alaska or Hawaii, please contact us to make shipping arrangements.
CHANGES OR CANCELLATIONS:
In order to limit any confusion it is necessary to require written authorization of changes or cancellations. You may send your changes or cancellations via email, fax or US mail. Changes or cancellations will not be honored without written authorization. As stated below in payment options & terms all deposits are non-refundable.
PAYMENT OPTIONS & TERMS:
All orders require a deposit which is non-refundable. Deposits on all stock rifle and carbine orders is $600.00 per firearm. Custom rifle and carbine orders require a 50% deposit at the time the order is placed. We are currently experiencing a backlog of 6-8 months prior to shipment. Please call us for updates, as we expect this lead time will shrink in the future. Shotgun orders are currently shipping from stock. Should this condition change, we require a 50% deposit at the time the order is placed. The balance of your order including shipping and handling charges are due before the order will ship. We accept payments via cash, cashiers check, personal check, money order or Visa, Mastercard, Discover and American Express.
All sales are final. If you believe that there is a defect in your firearm you can return it to us and we will check the action or barrel to ensure that there are no defects. If a defect is found in your action we will do everything possible to correct this defect or we will replace the action. Big Horn Armory, Inc. reserves the final decision as to whether the item is repaired or replaced.
SHIPPING AND HANDLING FEES:
The shipping fee for rifles and shotguns is $45 per firearm. If you are in Alaska or Hawaii your shipping charges may be higher.